Your website is critical to your business – are you taking care of it?
As one of the most important assets in your business, it’s vital that you keep your website updated, protected and online.
If your website is offline or has a major issue, this will affect your revenue and your customers.
It’s important to be vigilant in today’s modern world as the average website will have automated attacks looking for weaknesses, multiple times per day.
Our free guide will help you to put together a clear plan for your website, help you understand the importance of security and give you better peace of mind.
- Learn why backups and a disaster recovery plan are vital for your business
- Understand why you should never give our your main passwords to third parties
- Put together a website maintenance schedule that helps you and your employees
- See why it's important to choose a good web hosting company for your website
- Learn what happened to one business owner who neglected his website
WEBSITE CARE PACKAGES
BASIC PACAKAGE
$
250
Per Month
WordPress Core + Plugin Updates
Backup and Security
E-commerce website with no more than 50 products
Additional Support tasks (upto 2 hours per month)
Monthly Reports
Technical Support
New
STANDARD PACAKAGE INCLUSION
Perfect for Basic Websites
$
500
Per Month
WordPress Core+Plugin updates
Backup and Security
Analytics setup
Pro Active Check ins
Daily Website Check
E-commerce website with no more than 200 products
Membership Website Support
Additional Support tasks (upto 5 hours per month)
Monthly Reports
Technical Support
Exclusive
PRO PACAKAGE INCLUSION
Perfect for mid to high website operations
$
700
Per Month
WordPress Core+Plugin updates
Backup and Security
Broken Links Scan
Pro Active Check ins
Analytics setup
E-commerce website with no more than 200 products
Membership Website Support
Additional Support tasks (upto 8 hours per month)
Daily Website Check
Technical Support
Monthly Reports
Popular
BASIC PACAKAGE
$
250
Per Month
WordPress Core + Plugin Updates
Backup and Security
E-commerce website with no more than 50 products
Additional Support tasks (upto 2 hours per month)
Monthly Reports
Technical Support
New
STANDARD PACAKAGE INCLUSION
Perfect for Basic Websites
$
500
Per Month
WordPress Core+Plugin updates
Backup and Security
Analytics setup
Pro Active Check ins
Daily Website Check
E-commerce website with no more than 200 products
Membership Website Support
Additional Support tasks (upto 5 hours per month)
Monthly Reports
Technical Support
Exclusive
PRO PACAKAGE INCLUSION
Perfect for mid to high website operations
$
700
Per Month
WordPress Core+Plugin updates
Backup and Security
Broken Links Scan
Pro Active Check ins
Analytics setup
E-commerce website with no more than 200 products
Membership Website Support
Additional Support tasks (upto 8 hours per month)
Daily Website Check
Technical Support
Monthly Reports
Popular
All prices are in AU Dollars. We accept:
FREQUENTLY ASKED QUESTIONS
Similar to vehicle road side assistance, when you give us a call during the time you are having issues, if it is an urgent issue and can not wait we will drop some of our tasks to provide an immediate assistance. We will do our best to provide you the immediate assistance at the time you need our help. After making your website stable, we will then provide the next course of action. After the engagement and your happy to sign up, we will deduct the costs incurred and deemed it to be part of the plan that you selected.
Our aim is to be with you for as long as you want us to be with you. If you feel that after a certain period of month our services are no longer required or you have some change in your business, it is ok for us to pause or end the engagement with a one month notice period.
Having used your monthly allocation is kinda good as you are making progress to your site. Should this be the case we are happy to quote you a one off work or just base it on a discounted per hour rate based on your plan.
Absolutely! EcomPilot's team is built to support E-Commerce platforms specially wordpress woocommerce system. Aside from Woocommerce we also handle other popular E-commerce platforms such as shopify. Regardless of which platform you use, we can definitely look into how we can help you.
Our team of hand picked website experts are situated globally and are all internal. Most of our team members are from Gold Coast Australia and some are from Philippines and Singapore.
Excellent! Were excited to work with you. To get started, simply subscribe to one of our plans and one of our project managers will get in touch with you for onboarding.
Our Service Level agreement will depend on the plan that you will be subscribing to however if your website is down or inaccessible this will always be the highest priority and we will work on it as soon as we received an issue ticket. Our commitment is that one of our staff will work with you as soon as we detected an issue with your site.
Having a website care plan is like having an insurance. It is like making sure that if there is anything wrong with your website you can continue with your business as soon as possible.
Basic Package:
This is best suited for small websites with upto 50 products and does not require much work every month.
Standard package:
This is best suited for small to medium business with upto 200 products and has a regular updates going on.
Pro Package:
This is best suited for medium businesses with upto 500 products and has a regular updates going on.
Why do I want to go for either Standard or Pro Package? These packages are designed to support your business. We are like part of your team that is available upon your need or request. You will be assigned a person that you get to speak with all the time and be able to help you with whatever possible issues you may be having with your website. We provide you that extra care you need in order for your website to operate as efficient as possible.
How can we help you?
Let us Talk Abut Your
Website or Project. Send Us a Message And We’ll be in Touch.
Our Clients
What our
Clients Say
Great Support Team
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Great Support Team
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Great Support Team
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